Compliance

As a Choice member, you’ll enjoy ongoing training to help alleviate some of your workload with compliance so you can spend more time on other areas of your business.


We recognise the importance of assisting you to maintain your compliance obligations for the health and reputation of your business. To help you meet some of your National Consumer Credit Protection (NCCP) requirements, and Best Interests Duty, our Podium software platform can assist you with managing some of those obligations with ease. 

Choice offers you the tools and technology to keep you up to date with industry best practice compliance procedures. Our Guided Experience is aimed to walk you through capturing and will produce a Statement of Credit Assistance for you to provide to your clients.

We've made it a priority to dedicate teams and software solutions to alleviate as much administrative and marketing tasks as possible so you can concentrate on new leads and closing settlements.

Complaints processing

Choice Aggregation Services aims to provide our members with the very best service.

If you’re unhappy with any part of our service, our internal resolution process ensures your complaint will be handled efficiently, honestly and fairly.